Once again, thanks for all the tips offetred to my problem.
I have found the solution and it is very simple so if you are experiencing a
similar problem
this might help.
Just add the line
detailmap=0
to the cards.txt file as described in the readme file.
It fixes the problem generally but it does come back sometimes.
I will speak to tech support again on monday to find out why it comes back
occasionally but it is
much better now
([:] both eyes open, Rank beagle.
