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ActLabs Ruined my Christmas

24 posts by 19 people · 23 Dec 2000 16:33 UTC - 26 Dec 2000 00:41 UTC

Act Labs parts delay ruins a Christmas

A user complained that Act Labs had not shipped parts for his broken wheel in time for Christmas. Many replies mocked him as spoiled, while a few said companies should keep delivery promises; he later apologised. Several posters praised Thomas Super Wheel's customer service.

hardware: wheels/pedals

Automated summary.

mjones53 23 Dec 2000 16:33 UTC#213530
Thanks ActLabs for ruining my Christmas. I ordered parts to fix my broken wheel on Dec.8 So you would have plenty of time to get them to me. Now it is Dec.23 and no parts. Now I will not be Able to play any of the new racing games I am getting For Christmas. I have sent emails and have not had Any response from you guys. I talked 4 other of My racing buddies into buying your Combo package. Now I wish we would we have went with Logitech. Thanks again Morris Jones
you sound a bit spoiled.....lol "mjones53" <[email hidden]> wrote in message news:[email hidden]...
Quoted text (15 lines)> Thanks ActLabs for ruining my Christmas. > I ordered parts to fix my broken wheel on Dec.8 > So you would have plenty of time to get them to me. > Now it is Dec.23 and no parts. Now I will not be > Able to play any of the new racing games I am getting > For Christmas. I have sent emails and have not had > Any response from you guys. I talked 4 other of > My racing buddies into buying your Combo package. > Now I wish we would we have went with Logitech. > > Thanks again > Morris Jones > > >
Mjones53... Bad deal....but such is life in "sim world." Suggestion: It is still Saturday....two days before Christmas......why not get out the old trusty credit card, trot on down to the local computer store and purchase a backup racing wheel.......yours will go down many times and then you'll always have one as a backup. And, you'll have one to race your new Xmas gift racing games this weekend! I would suggest purchasing a TM NASCAR Pro Digital 2 wheel (now from Guillemot). I used it as my back up wheel.....now I like it so much I took my ECCI and put it a box! The wheel is quite spectacular....very smooth (especially in GPL) and self-calibrates (no more Win98 Control Panel to deal with). It has a separate shifter (perfect for the SCGT, NASCAR series and all GT-type racing) and paddle shifters ....perfect for GPL, GP3 and so forth. This "combo" makes this a great back up wheel....since it accommodates nearly every type of racing game you could imagine (even the stadium truck racing, Leadfoot.....was awesome with this wheel). It also has four programmable buttons on the wheel itself! It's such a good wheel (and I've owned over 30 of them)......I made it my primary online racing "league" wheel. The best thing is this: It cost $59.00 (USD).....and CompUSA has tons of them in stock! Why not give this a try.....and have a fun Christmas for a relatively low-dollar solution! Merry Christmas...... Tom PS: I am in now way associated with Thrustmaster, Guillemot....or have any financial interest or ulterior motive for making this suggestion. I am simply passing on to you what seems like a very good solution to your problem.....and you'll get a really fantastic racing wheel as a bonus! "mjones53" <[email hidden]> wrote in message news:[email hidden]...
Quoted text (15 lines)> Thanks ActLabs for ruining my Christmas. > I ordered parts to fix my broken wheel on Dec.8 > So you would have plenty of time to get them to me. > Now it is Dec.23 and no parts. Now I will not be > Able to play any of the new racing games I am getting > For Christmas. I have sent emails and have not had > Any response from you guys. I talked 4 other of > My racing buddies into buying your Combo package. > Now I wish we would we have went with Logitech. > > Thanks again > Morris Jones > > >
In article <[email hidden]>, "mjones53" <[email hidden]> wrote: > Thanks ActLabs for ruining my Christmas. What are you, 12 years old ;)? Maybe they're swamped with Christmas orders - have you checked thier web page for a contact number and actually called them? I've found thier customer service to be nothing but exemplary. Good luck, Kendt Sent via Deja.com http://www.deja.com/
Well Thomas Made my Christmas actaully since they built and shipped my incredible wheel in roughly 10days. I love it and well I have found out how bad many other controllers are since I have tried many. Dave [email hidden] wrote in article <922sdq$gpm$[email hidden]>...
Quoted text (17 lines)> In article <[email hidden]>, > "mjones53" <[email hidden]> wrote: > > Thanks ActLabs for ruining my Christmas. > > > What are you, 12 years old ;)? > Maybe they're swamped with Christmas orders - have you checked thier > web page for a contact number and actually called them? > I've found thier customer service to be nothing but exemplary. > > Good luck, > Kendt > > > Sent via Deja.com > http://www.deja.com/ >
Get over it, Life is full of disappointment. Stop whining like a baby. -- Kevin Anderson [email hidden] "mjones53" <[email hidden]> wrote in message news:[email hidden]... > Thanks ActLabs for ruining my Christmas. > I ordered parts to fix my broken wheel on Dec.8 > So you would have plenty of time to get them to me. > Now it is Dec.23 and no parts. Now I will not be > Able to play any of the new racing games I am getting > For Christmas. I have sent emails and have not had > Any response from you guys. I talked 4 other of > My racing buddies into buying your Combo package. > Now I wish we would we have went with Logitech. > > Thanks again > Morris Jones > > >
Hey Morris...just a guess, but I'll bet you didn't win any prizes for your "True Meaning of Christmas" essay this year in Jr. High School, eh? In article <[email hidden]>, [email hidden] says...
Quoted text (16 lines)> Thanks ActLabs for ruining my Christmas. > I ordered parts to fix my broken wheel on Dec.8 > So you would have plenty of time to get them to me. > Now it is Dec.23 and no parts. Now I will not be > Able to play any of the new racing games I am getting > For Christmas. I have sent emails and have not had > Any response from you guys. I talked 4 other of > My racing buddies into buying your Combo package. > Now I wish we would we have went with Logitech. > > Thanks again > Morris Jones > > > >
It depends on whether he was promised the delivery, and paid for expedited shipping or not. If he was promised the delivery, and paid for expedited shipping, then he has a right to be angry. It's called follow-through. Doing what you promise. Unfortunately, this concept is missing from many companies these days. Whether or not this applies to his current situation can't be determined though... -Larry <[email hidden]> wrote in message news:922sdq$gpm$[email hidden]...
Quoted text (16 lines)> In article <[email hidden]>, > "mjones53" <[email hidden]> wrote: > > Thanks ActLabs for ruining my Christmas. > > > What are you, 12 years old ;)? > Maybe they're swamped with Christmas orders - have you checked thier > web page for a contact number and actually called them? > I've found thier customer service to be nothing but exemplary. > > Good luck, > Kendt > > > Sent via Deja.com > http://www.deja.com/
"Tom Pabst" <[email hidden]> wrote in message news:EI516.27809$> I would suggest purchasing a TM NASCAR Pro Digital 2 wheel (now from > Guillemot). I used it as my back up wheel.....now I like it so much Itook > my ECCI and put it a box! The wheel is quite spectacular....very smooth > (especially in GPL) and self-calibrates (no more Win98 Control Panel todeal > with). How are the pedals on that thing? Especially when compared to a LWFF? dave henrie
Why, yes I am. I gave up on that architecture thing. Too stressful. Nice catch, BTW. Not too many people make that connection. In article <923iu2$lu$[email hidden]>, [email hidden] says...
Quoted text (8 lines)> The guy has a right to be disappointed on something he was counting on. > > PS: Your not the Howard Roark from the Fountainhead, are you? > > > Sent via Deja.com > http://www.deja.com/ >
Lots of "I's," "me's," and "my's" in that post, lil' feller. I'd say if you take stock of your situation, and compare your problem to some faced by many others around the globe this holiday season, you might find yours suddenly seems a bit insignificant. I think it's called perspective. . . --David K. "mjones53" <[email hidden]> wrote in message news:[email hidden]...
Quoted text (15 lines)> Thanks ActLabs for ruining my Christmas. > I ordered parts to fix my broken wheel on Dec.8 > So you would have plenty of time to get them to me. > Now it is Dec.23 and no parts. Now I will not be > Able to play any of the new racing games I am getting > For Christmas. I have sent emails and have not had > Any response from you guys. I talked 4 other of > My racing buddies into buying your Combo package. > Now I wish we would we have went with Logitech. > > Thanks again > Morris Jones > > >
I was wrong to be upset, many people are not even lucky enough to have a Christmas, or to ever had a wheel to start with. I got carried away with it, I was just upset and being selfish. My bad guys, I'll live.. God Bless and Merry Christmas. "David Karr" <[email hidden]> wrote in message news:923n09$olv$[email hidden]...
Quoted text (31 lines)> Lots of "I's," "me's," and "my's" in that post, lil' feller. > > I'd say if you take stock of your situation, and compare your problem to > some faced by many others around the globe this holiday season, you might > find yours suddenly seems a bit insignificant. > > I think it's called perspective. . . > > --David K. > > > > "mjones53" <[email hidden]> wrote in message > news:[email hidden]... > > Thanks ActLabs for ruining my Christmas. > > I ordered parts to fix my broken wheel on Dec.8 > > So you would have plenty of time to get them to me. > > Now it is Dec.23 and no parts. Now I will not be > > Able to play any of the new racing games I am getting > > For Christmas. I have sent emails and have not had > > Any response from you guys. I talked 4 other of > > My racing buddies into buying your Combo package. > > Now I wish we would we have went with Logitech. > > > > Thanks again > > Morris Jones > > > > > > > >
Wosco 24 Dec 2000 05:41 UTC↳ reply to mjones53#213334
Should have gotten a TSW. Great customer support...high quality wheels...if it breaks, they get it back to you ASAP (replacement parts sent within a day or 2 of the request). JB "mjones53" <[email hidden]> wrote in message news:[email hidden]...
Quoted text (15 lines)> Thanks ActLabs for ruining my Christmas. > I ordered parts to fix my broken wheel on Dec.8 > So you would have plenty of time to get them to me. > Now it is Dec.23 and no parts. Now I will not be > Able to play any of the new racing games I am getting > For Christmas. I have sent emails and have not had > Any response from you guys. I talked 4 other of > My racing buddies into buying your Combo package. > Now I wish we would we have went with Logitech. > > Thanks again > Morris Jones > > >
I would be mad if I couldnt race my GPL for a month...you are right, life is short...I like to have fun in my short life. Is it better to go sit in front of the TV and watch the judge shows? JB "Gerry" <[email hidden]> wrote in message news:3a455485.5410191@news...
Quoted text (10 lines)> On Sun, 24 Dec 2000 01:19:01 GMT, [email hidden] wrote: > > >The guy has a right to be disappointed on something he was counting on. > > True, but to actually let something like that ruin your Christmas?? I > feel pity for the guy if something as insignificant as not being able > to play his games is all it takes to ruin the day for him. Life's too > short for that. > > -Gerry
Amp 24 Dec 2000 09:41 UTC↳ reply to Wosco#213401
On Sun, 24 Dec 2000 06:56:42 GMT, [email hidden] (Gerry) thus spoke: >Well, if one likes to watch TV shows, so be it. Too each his own. >Either way you're in front of a tube :) Yea, but one makes you think and the other is a pacifier.
Amp 24 Dec 2000 09:42 UTC↳ reply to David Karr#213402
On Sat, 23 Dec 2000 20:27:52 -0600, "David Karr" <[email hidden]> thus spoke:
Quoted text (9 lines)>Lots of "I's," "me's," and "my's" in that post, lil' feller. > >I'd say if you take stock of your situation, and compare your problem to >some faced by many others around the globe this holiday season, you might >find yours suddenly seems a bit insignificant. > >I think it's called perspective. . . > >--David K.
oooh...it's the ghost of Christmas Past.
David 24 Dec 2000 15:26 UTC↳ reply to Wosco#213428
Well I love my TSW wheel. Heck its durabable enough to where I even let my 10 year old and 6 year old discover NFS Porsche Unleashed. I would have never done that with my other wheels. Also I ordered mine about 3 weeks ago, it was at my door within 10 days and its fantastic. I do feel stupid since I wasted more then the cost of the TSW on other guys game controllers before buying the TSW. Dave Wosco <[email hidden]> wrote in article <G0g16.2730$[email hidden]>... > Should have gotten a TSW. Great customer support...high qualitywheels...if > it breaks, they get it back to you ASAP (replacement parts sent within aday
Quoted text (24 lines)> or 2 of the request). > > JB > > "mjones53" <[email hidden]> wrote in message > news:[email hidden]... > > Thanks ActLabs for ruining my Christmas. > > I ordered parts to fix my broken wheel on Dec.8 > > So you would have plenty of time to get them to me. > > Now it is Dec.23 and no parts. Now I will not be > > Able to play any of the new racing games I am getting > > For Christmas. I have sent emails and have not had > > Any response from you guys. I talked 4 other of > > My racing buddies into buying your Combo package. > > Now I wish we would we have went with Logitech. > > > > Thanks again > > Morris Jones > > > > > > > > >
No, you have a right to be upset, but its obvious now you have it in perspective. Merry Christmas to you and your family. G Patricks
Quoted text (7 lines)>On Sat, 23 Dec 2000 21:58:09 -0600, "mjones53" <[email hidden]> wrote: >I was wrong to be upset, many people are not even lucky enough to have a >Christmas, or to ever had a wheel to start with. I got carried away with it, >I was just upset and >being selfish. My bad guys, I'll live.. > >God Bless and Merry Christmas.
In article <[email hidden]>, "mjones53" <[email hidden]> wrote:
Quoted text (14 lines)> Thanks ActLabs for ruining my Christmas. > I ordered parts to fix my broken wheel on Dec.8 > So you would have plenty of time to get them to me. > Now it is Dec.23 and no parts. Now I will not be > Able to play any of the new racing games I am getting > For Christmas. I have sent emails and have not had > Any response from you guys. I talked 4 other of > My racing buddies into buying your Combo package. > Now I wish we would we have went with Logitech. > > Thanks again > Morris Jones > >
I've put a gazillion laps on my TSW and it feels like I just bought it yesterday. I had to talk with them a couple of times when I upgraded my system and they hand the phone to the owner :). Great people. Just a suggestion if you end up ditching your act labs..I'm a previous owner of one myself. Mark Oliver Hyper Active Motorsports http://hyperactivems.virtual.net Auto Racing Times http://autoracingtimes.listbot.com Sent via Deja.com http://www.deja.com/
Spare a thought for the Cooper family. Their xmas really was spoilt ! MS mjones53 <[email hidden]> wrote in message news:[email hidden]...
Quoted text (15 lines)> Thanks ActLabs for ruining my Christmas. > I ordered parts to fix my broken wheel on Dec.8 > So you would have plenty of time to get them to me. > Now it is Dec.23 and no parts. Now I will not be > Able to play any of the new racing games I am getting > For Christmas. I have sent emails and have not had > Any response from you guys. I talked 4 other of > My racing buddies into buying your Combo package. > Now I wish we would we have went with Logitech. > > Thanks again > Morris Jones > > >
>I would be mad if I couldnt race my GPL for a month...you are right, life is >short...I like to have fun in my short life. Is it better to go sit in >front of the TV and watch the judge shows? Is that the only idea you can come up with when you're not racing? Man, what a life. Dave Casey Casey_94 (NASCAR Racing 3 & 4) www.teamcasey.net www.lvkc.com www.buycoolcrap.com

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