Not something you hear very often, but... Hooray for Microsoft! :0)
My Sidewinder Precision Racing Wheel broke last week - the spring under the
brake pedal snapped in half. I managed to remove the broken spring but it
didn't look like a "normal" spring that I could replace easily so I phoned
up Microsoft to see if I could get a replacement.
This morning a brand new wheel arrived by UPS. No charge to me, and I've
still got the old one. I'm astonished with what they've done as I wasn't
expecting much, if any, help.
Sweet.
JimSeamus
I dont understand, you got something free from MS?
What universe is this? :)
Ash
"Jim L" <[email hidden]> wrote in message
news:gHyK6.3870$[email hidden]...
| Not something you hear very often, but... Hooray for Microsoft! :0)
|
| My Sidewinder Precision Racing Wheel broke last week - the spring underthe
Quoted text (13 lines)
| brake pedal snapped in half. I managed to remove the broken spring but it | didn't look like a "normal" spring that I could replace easily so I phoned | up Microsoft to see if I could get a replacement. | | This morning a brand new wheel arrived by UPS. No charge to me, and I've | still got the old one. I'm astonished with what they've done as I wasn't | expecting much, if any, help. | | Sweet. | | JimSeamus | |is your wife the second cousin of Bill GATES ?
"Jim L" <[email hidden]> a �crit dans le message news:
gHyK6.3870$[email hidden]...
> Not something you hear very often, but... Hooray for Microsoft! :0)
>
> My Sidewinder Precision Racing Wheel broke last week - the spring underthe
Quoted text (13 lines)
> brake pedal snapped in half. I managed to remove the broken spring but it > didn't look like a "normal" spring that I could replace easily so I phoned > up Microsoft to see if I could get a replacement. > > This morning a brand new wheel arrived by UPS. No charge to me, and I've > still got the old one. I'm astonished with what they've done as I wasn't > expecting much, if any, help. > > Sweet. > > JimSeamus > >Go buy a lottery ticket - right now!
-Phasor
"Jim L" <[email hidden]> wrote in message
news:gHyK6.3870$[email hidden]...
> Not something you hear very often, but... Hooray for Microsoft! :0)
>
> My Sidewinder Precision Racing Wheel broke last week - the spring underthe
Quoted text (13 lines)
> brake pedal snapped in half. I managed to remove the broken spring but it > didn't look like a "normal" spring that I could replace easily so I phoned > up Microsoft to see if I could get a replacement. > > This morning a brand new wheel arrived by UPS. No charge to me, and I've > still got the old one. I'm astonished with what they've done as I wasn't > expecting much, if any, help. > > Sweet. > > JimSeamus > >So...it IS true, the world really IS coming to an end.....
- Isotrip�
"Jim L"
> Not something you hear very often, but... Hooray for Microsoft! :0)
>
> My Sidewinder Precision Racing Wheel broke last week - the spring underthe
I've got EXACTLY the same problem! To which office did you call ???
(I'm serious, I want to try it out myself cause racing with only one pedal
really sucks!)
--
Sander vs Evil
" If everything's under control, you're going too slow "
Quoted text (7 lines)
> brake pedal snapped in half. I managed to remove the broken spring but it > didn't look like a "normal" spring that I could replace easily so I phoned > up Microsoft to see if I could get a replacement. > > This morning a brand new wheel arrived by UPS. No charge to me, and I've > still got the old one. I'm astonished with what they've done as I wasn't > expecting much, if any, help."Sander vs Evil" <[email hidden]> wrote in message
news:zmAK6.37327$[email hidden]...
> "Jim L"
> > Not something you hear very often, but... Hooray for Microsoft! :0)
> >
> > My Sidewinder Precision Racing Wheel broke last week - the spring under
> the
> > brake pedal snapped in half. I managed to remove the broken spring butit
> > didn't look like a "normal" spring that I could replace easily so Iphoned
Hmm, yeah ... I have the same problem too! Tell us all where you called :-)
Quoted text (10 lines)
> > up Microsoft to see if I could get a replacement. > > > > This morning a brand new wheel arrived by UPS. No charge to me, and I've > > still got the old one. I'm astonished with what they've done as I wasn't > > expecting much, if any, help. > > > I've got EXACTLY the same problem! To which office did you call ??? > (I'm serious, I want to try it out myself cause racing with only one pedal > really sucks!)
Hmmm? Dag me too.. What is the # and who do we ask for? hahahaha
"Scott Boham" <[email hidden]> wrote in message
| Hmm, yeah ... I have the same problem too! Tell us all where you called:-)
I called the UK support number for "Desktop Applications, Home Products,
Personal Operating Systems and Hardware" on 0870 60 10 100 - this was on the
MS website at http://support.microsoft.com/directory/
Had to explain the problem about 4 times over but I eventually got through
to "Direct Services" who are the department that can authorise replacements
due to technical problems. It took about 20 minutes in all, and I basically
just tried really really hard to be as polite and friendly-sounding as I
could possibly be (figuring that they might be more inclined to help then!).
It worked too :0)
For reference, I bought my wheel online from www.dabs.com about 2 months
ago. Never contacted dabs about it as it wasn't really their problem anyway.
Hope that helps, good luck!
Jim
"Scott Boham" <[email hidden]> wrote in message
news:9del2d$q7n$[email hidden]...
> "Sander vs Evil" <[email hidden]> wrote in message
> news:zmAK6.37327$[email hidden]...
> > "Jim L"
> > > Not something you hear very often, but... Hooray for Microsoft! :0)
> > >
> > > My Sidewinder Precision Racing Wheel broke last week - the springunder
I've
> > > still got the old one. I'm astonished with what they've done as Iwasn't
> > > expecting much, if any, help.
> >
> >
> > I've got EXACTLY the same problem! To which office did you call ???
> > (I'm serious, I want to try it out myself cause racing with only onepedal
> > really sucks!)
>
> Hmm, yeah ... I have the same problem too! Tell us all where you called:-)
>
>
Quoted text (8 lines)
> > the > > > brake pedal snapped in half. I managed to remove the broken spring but > it > > > didn't look like a "normal" spring that I could replace easily so I > phoned > > > up Microsoft to see if I could get a replacement. > > > > > > This morning a brand new wheel arrived by UPS. No charge to me, and
Just noticed your email address Scott, I was in Christs last year, now
living at the top of Castle Hill :0)
/me waves to Scott from his window....
"Scott Boham" <[email hidden]> wrote in message
news:9del2d$q7n$[email hidden]...
> "Sander vs Evil" <[email hidden]> wrote in message
> news:zmAK6.37327$[email hidden]...
> > "Jim L"
> > > Not something you hear very often, but... Hooray for Microsoft! :0)
> > >
> > > My Sidewinder Precision Racing Wheel broke last week - the springunder
I've
> > > still got the old one. I'm astonished with what they've done as Iwasn't
> > > expecting much, if any, help.
> >
> >
> > I've got EXACTLY the same problem! To which office did you call ???
> > (I'm serious, I want to try it out myself cause racing with only onepedal
> > really sucks!)
>
> Hmm, yeah ... I have the same problem too! Tell us all where you called:-)
>
>
Quoted text (8 lines)
> > the > > > brake pedal snapped in half. I managed to remove the broken spring but > it > > > didn't look like a "normal" spring that I could replace easily so I > phoned > > > up Microsoft to see if I could get a replacement. > > > > > > This morning a brand new wheel arrived by UPS. No charge to me, andThey replaced mine as well. First they sent just a power supply then the
whole works when that didn't fix it.
"Jim L" <[email hidden]> wrote in message
news:9aBK6.4271$[email hidden]...
>
> Just noticed your email address Scott, I was in Christs last year, now
> living at the top of Castle Hill :0)
>
> /me waves to Scott from his window....
>Hey Jim, I live in Cambridge(UK), I didn't see you wave out the window LOL
Alan
"Jim L" <[email hidden]> wrote in message
news:9aBK6.4271$[email hidden]...
>
> Just noticed your email address Scott, I was in Christs last year, now
> living at the top of Castle Hill :0)
>
> /me waves to Scott from his window....
Hmm, I didn't see you wave either, but I wasn't looking :-)
I'm at emma and have been enjoying the beautiful weather on the river this
afternoon.
:)
Chris (who spent his first 20 years in Cambridge).
--
Simbokza GPL FD League
www.simbokza.com
Remove _YOUR_CLOTHES before replying by e-mail
"Jim L" <[email hidden]> wrote in message
news:9aBK6.4271$[email hidden]...
>
> Just noticed your email address Scott, I was in Christs last year, now
> living at the top of Castle Hill :0)
>
> /me waves to Scott from his window....
>
> "Scott Boham" <[email hidden]> wrote in message
> news:9del2d$q7n$[email hidden]...
> > "Sander vs Evil" <[email hidden]> wrote in message
> > news:zmAK6.37327$[email hidden]...
> > > "Jim L"
> > > > Not something you hear very often, but... Hooray for Microsoft! :0)
> > > >
> > > > My Sidewinder Precision Racing Wheel broke last week - the spring
> under
> > > the
> > > > brake pedal snapped in half. I managed to remove the broken spring
but
> > it
> > > > didn't look like a "normal" spring that I could replace easily so I
> > phoned
> > > > up Microsoft to see if I could get a replacement.
> > > >
> > > > This morning a brand new wheel arrived by UPS. No charge to me, and
> I've
> > > > still got the old one. I'm astonished with what they've done as I
> wasn't
> > > > expecting much, if any, help.
> > >
> > >
> > > I've got EXACTLY the same problem! To which office did you call ???
> > > (I'm serious, I want to try it out myself cause racing with only one
> pedal
> > > really sucks!)
> >
> > Hmm, yeah ... I have the same problem too! Tell us all where you called
> :-)
> >
> >
>
>
Quick, I'll get my Sidewinder and you get the sledgehammer!!
Jim L <[email hidden]> wrote in message
news:gHyK6.3870$[email hidden]...
> Not something you hear very often, but... Hooray for Microsoft! :0)
>
> My Sidewinder Precision Racing Wheel broke last week - the spring underthe
