Boycott Thrustmaster!

Im thinking this is the ONLY way for them to hear us! My example: I had a question about thier pedals (pro dig2) not able to use split axis in Winxp (let alone NO support for Win2000), and if a driver was in the works. Man..there are SO many people on their website (http://us.thrustmaster.com/index.php3) forums looking for help and NO ONE is answering...NO ONE! (but they HAVE prettied up thier web site tho.whooppeee!) I even emailed all the corporate contacts (with a nice, polite message) on the site..and got NOTHING back...good way to treat the people that bought their products, huh?...So..I call out to all the frustrated TM owners out there..be heard, pass the word around..they should take a lesson from Act-Labs..they have excellent support. Go to their website and voice your concerns..Lord knows I have been..thank you for your time....Michael

Not sure what happened to them , but years ago their service was awesome. If you needed a part. Just email them and they would send it right out for free. -- Kevin Anderson [email hidden] "Michael Ross" <[email hidden]> wrote in message news:DzLw7.66423$[email hidden]... > Im thinking this is the ONLY way for them to hear us! > My example: I had a question about thier pedals (pro dig2) not able to use > split axis in Winxp (let alone NO support for Win2000), and if a driver was > in the works. > Man..there are SO many people on their website > (http://us.thrustmaster.com/index.php3) forums looking for help and NO ONE > is answering...NO ONE! (but they HAVE prettied up thier web site > tho.whooppeee!) > I even emailed all the corporate contacts (with a nice, polite message) on > the site..and got NOTHING back...good way to treat the people that bought > their products, huh?...So..I call out to all the frustrated TM owners out > there..be heard, pass the word around..they should take a lesson from > Act-Labs..they have excellent support. Go to their website and voice your > concerns..Lord knows I have been..thank you for your time....Michael > >

I hear ya..Its almost as if they took my money and ran!

Actually Thrustmaster went belly up about a year and a half ago, but the name got purchased by Guillemot(they bought the Hercules name as well). Old name, new company...New problems... "Michael Ross" <[email hidden]> wrote in message news:8OLw7.66469$[email hidden]... > I hear ya..Its almost as if they took my money and ran! > >

On Tue, 09 Oct 2001 23:30:22 GMT, "Kevin Anderson" <[email hidden]> wrote: >Not sure what happened to them , but years ago their service was awesome. If >you needed a part. Just email them and they would send it right out for >free. They got bought out by Guillemot (SP?), a French compnay. Not the same company they once were at all - literally.

Buy TSW. Never replace a wheel again. Customer service? They are the model. http://www.thomas-superwheel.com/ "Michael Ross" <[email hidden]> wrote in message news:DzLw7.66423$[email hidden]... > Im thinking this is the ONLY way for them to hear us! > My example: I had a question about thier pedals (pro dig2) not able to use > split axis in Winxp (let alone NO support for Win2000), and if a driverwas

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> in the works. > Man..there are SO many people on their website > (http://us.thrustmaster.com/index.php3) forums looking for help and NO ONE > is answering...NO ONE! (but they HAVE prettied up thier web site > tho.whooppeee!) > I even emailed all the corporate contacts (with a nice, polite message) on > the site..and got NOTHING back...good way to treat the people that bought > their products, huh?...So..I call out to all the frustrated TM owners out > there..be heard, pass the word around..they should take a lesson from > Act-Labs..they have excellent support. Go to their website and voice your > concerns..Lord knows I have been..thank you for your time....Michael > >

hmmm, I don't have the "2", I have the Pro Digital and it works ok in XP with split axis if you're referring to the brakes/gas pedal. I'm using a 3 axis 8 button driving controller. Might want to check on that. And again, maybe there's some major diff between the Pro Dig and the "2" but basically the same scenario worked in W2K Pro, and it was just fine. On Tue, 09 Oct 2001 23:16:51 GMT, "Michael Ross" <[email hidden]> wrote:

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>Im thinking this is the ONLY way for them to hear us! >My example: I had a question about thier pedals (pro dig2) not able to use >split axis in Winxp (let alone NO support for Win2000), and if a driver was >in the works. >Man..there are SO many people on their website >(http://us.thrustmaster.com/index.php3) forums looking for help and NO ONE >is answering...NO ONE! (but they HAVE prettied up thier web site >tho.whooppeee!) >I even emailed all the corporate contacts (with a nice, polite message) on >the site..and got NOTHING back...good way to treat the people that bought >their products, huh?...So..I call out to all the frustrated TM owners out >there..be heard, pass the word around..they should take a lesson from >Act-Labs..they have excellent support. Go to their website and voice your >concerns..Lord knows I have been..thank you for your time....Michael >

well...when I plug this Pro dig 2 back in to the usb port..it comes up as a pro dig 2....I looked and searched EVERYWHERE on my hard drive (and registry) to find anything thrusmaster,thrustmapper,pro dig, and deleted it all..everything...but keeps telling me I have a pro dig as a controller when I plug it in..cant get to where I can choose my controller...SOMEWHERE, somehow its referencing Thrusmaster drivers...help?

Thrustmaster exists in name only. THe people behind the original company have all left and started that 'Talk n Play' web/voice chat thingy. A French company called Guillemot owns the Thrustmaster company and products. I have heard in the past their web-response has been week, but if you call directly to customer service you get much better and quicker response. dave henrie "Kevin Anderson" <[email hidden]> wrote in message news:iMLw7.186405$[email hidden]... > Not sure what happened to them , but years ago their service was awesome.If

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> you needed a part. Just email them and they would send it right out for > free. > > -- > Kevin Anderson > [email hidden] > > "Michael Ross" <[email hidden]> wrote in message > news:DzLw7.66423$[email hidden]... > > Im thinking this is the ONLY way for them to hear us! > > My example: I had a question about thier pedals (pro dig2) not able to

use > > split axis in Winxp (let alone NO support for Win2000), and if a driver > was > > in the works. > > Man..there are SO many people on their website > > (http://us.thrustmaster.com/index.php3) forums looking for help and NOONE > > is answering...NO ONE! (but they HAVE prettied up thier web site > > tho.whooppeee!) > > I even emailed all the corporate contacts (with a nice, polite message)on > > the site..and got NOTHING back...good way to treat the people thatbought > > their products, huh?...So..I call out to all the frustrated TM ownersout > > there..be heard, pass the word around..they should take a lesson from > > Act-Labs..they have excellent support. Go to their website and voiceyour > > concerns..Lord knows I have been..thank you for your time....Michael > > > > > >

"Jon Nelson" <[email hidden]> wrote in message news:3bc3a9fd$[email hidden]... > Buy TSW. Never replace a wheel again. Customer service? They are themodel. > > http://www.thomas-superwheel.com/ So is the Force Feedback on this wheel good? -- [email hidden]

Who needs FF? Greg Cisko <[email hidden]> wrote in message news:rVWw7.853$[email hidden]...

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> "Jon Nelson" <[email hidden]> wrote in message > news:3bc3a9fd$[email hidden]... > > Buy TSW. Never replace a wheel again. Customer service? They are the > model. > > > > http://www.thomas-superwheel.com/ > > So is the Force Feedback on this wheel good? > > > -- > > [email hidden] > > > > >

On Tue, 09 Oct 2001 23:30:22 GMT, "Kevin Anderson" <[email hidden]> wrote: >Not sure what happened to them , but years ago their service was awesome. If >you needed a part. Just email them and they would send it right out for >free. The old owners were awesome. I remember them posting on Prodigy back in the old days (early 90's) and many of us Falcon3 ladder guys bought their products. When we had a problem or broke a stick, or anything they sent us a new one. Even up until they were sold they were still sending out free parts, NO QUESTIONS ASKED. The new Thrustmaster sucks. RB

I was just over at the Thrustmaster site reading some of the stuff on their forums. Some programmer or important person for Thrustmaster said that there will soon be updated drivers for Pro Digital 2 owners who use XP. That is good news, as right now I cannot get split axes to work with XP. Alanb "Michael Ross" <[email hidden]> wrote in message news:DzLw7.66423$[email hidden]... > Im thinking this is the ONLY way for them to hear us! > My example: I had a question about thier pedals (pro dig2) not able to use > split axis in Winxp (let alone NO support for Win2000), and if a driverwas

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> in the works. > Man..there are SO many people on their website > (http://us.thrustmaster.com/index.php3) forums looking for help and NO ONE > is answering...NO ONE! (but they HAVE prettied up thier web site > tho.whooppeee!) > I even emailed all the corporate contacts (with a nice, polite message) on > the site..and got NOTHING back...good way to treat the people that bought > their products, huh?...So..I call out to all the frustrated TM owners out > there..be heard, pass the word around..they should take a lesson from > Act-Labs..they have excellent support. Go to their website and voice your > concerns..Lord knows I have been..thank you for your time....Michael > >

Well, they didn't have split axis drivers for win2k for my nascar pro (not digital). They said they would try to patch it, but don't hold your breath on how long. I reformatted a few weeks ago, and went back to the site to download the nascar pro drivers they have there (non split-axis). Guess what? they're gone! There's no mention of the nascar pro on their website anymore, as if it no longer existed! Don't have to patch something that doesn't exist I guess. Tech support was quick to answer the phone however. But, they took somethign like 5 days of me constabntly calling to find out they screwed up the driver and would have to patch it. "that must have slipped through testing or something...." Split-Axis?!? the major selling point of that wheel?!? whatever. Curtis "Alan Bernardo" <[email hidden]> wrote in message news:IKex7.48187$[email hidden]... > I was just over at the Thrustmaster site reading some of the stuff ontheir

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> forums. Some programmer or important person for Thrustmaster said that > there will soon be updated drivers for Pro Digital 2 owners who use XP. > That is good news, as right now I cannot get split axes to work with XP. > > Alanb > > "Michael Ross" <[email hidden]> wrote in message > news:DzLw7.66423$[email hidden]... > > Im thinking this is the ONLY way for them to hear us! > > My example: I had a question about thier pedals (pro dig2) not able to

use > > split axis in Winxp (let alone NO support for Win2000), and if a driver > was > > in the works. > > Man..there are SO many people on their website > > (http://us.thrustmaster.com/index.php3) forums looking for help and NOONE > > is answering...NO ONE! (but they HAVE prettied up thier web site > > tho.whooppeee!) > > I even emailed all the corporate contacts (with a nice, polite message)on > > the site..and got NOTHING back...good way to treat the people thatbought > > their products, huh?...So..I call out to all the frustrated TM ownersout > > there..be heard, pass the word around..they should take a lesson from > > Act-Labs..they have excellent support. Go to their website and voiceyour > > concerns..Lord knows I have been..thank you for your time....Michael > > > > > >

Waadaa Yaaa want from a bunch of Frogs. -- R.I.P. - William Joseph Dunlop OBE MBE 2/25/52 - 7/2/2000 http://www.roadracers.uk.com/legend.htm

LOL On Wed, 10 Oct 2001 07:19:07 -0500, "Greg Cisko" <[email hidden]> wrote:

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>"Jon Nelson" <[email hidden]> wrote in message >news:3bc3a9fd$[email hidden]... >> Buy TSW. Never replace a wheel again. Customer service? They are the >model. >> >> http://www.thomas-superwheel.com/ > >So is the Force Feedback on this wheel good?

--------------------------------------------- LWFF Ball Bearing conversion at: http://jensschumi.tripod.com/ GPLRank: -14.82 Monsters of GPL: sub 95

LOL >> Buy TSW. Never replace a wheel again. Customer service? They are the >model. >> http://www.thomas-superwheel.com/ >So is the Force Feedback on this wheel good? --------------------------------------------- LWFF Ball Bearing conversion at: [link lost in import] GPLRank: -14.82 Monsters of GPL: sub 95

Everybody but you? ;-) Indeed the TSW would be *the* choice with a good FF JensSchumi On Wed, 10 Oct 2001 15:24:17 GMT, "SimRacer" <[email hidden]> wrote:

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>Who needs FF? > > >Greg Cisko <[email hidden]> wrote in message >news:rVWw7.853$[email hidden]... >> "Jon Nelson" <[email hidden]> wrote in message >> news:3bc3a9fd$[email hidden]... >> > Buy TSW. Never replace a wheel again. Customer service? They are the >> model. >> > >> > http://www.thomas-superwheel.com/ >> >> So is the Force Feedback on this wheel good? >> >> >> -- >> >> [email hidden] >> >> >> >> >> >

--------------------------------------------- LWFF Ball Bearing conversion at: http://jensschumi.tripod.com/ GPLRank: -14.82 Monsters of GPL: sub 95