Read this over at nV News (http://www.nvnews.net/):
Dear Users,
Since March 1, 2002 here at EPoX USA we have been busily working to find
out the cause of the problems between the capacitors on the 8KHA(+) and
those on the Visiontek GeForce 4 Ti4600. As of today (March 7, 2002) we
are prepared to offer this explanation of the cause of the problem and
the following solution. First off we�d like to take the time to thank
our customers that took time out of their day to let us know of the
problem. Here at EPoX customer satisfaction is our number one priority.
EPoX�s R/D department during the creation of the 8KHA+ decided that the
stability of the DDR memory during over clocking was of utmost
importance thus the reason for the numerous capacitors. That�s one of
the reasons why the 8KHA+ has much a great overclocking performance. At
the time of design, no Video cards had any mechanical issues nor did it
have a problem with any video cards in the foreseeable future. Now
almost a full year after the final design of the 8KHA(+) was set we have
started to have a minor conflict.
Testing with some of the GeForce 4 Ti4600s in our labs has pointed to a
problem in which your Ti 4600 card could potentially be damaged if
inserted improperly or under force. We would advise all 8KHA(+) owners
to use utmost caution when inserting video cards that match that
description. Also after testing, we have concluded that there is no
significant problem or issue with the motherboard capacitor and the
video card capacitor touching. If you own an EPoX 8KHA(+) and it has a
definite conflict in which you can not insert your video card there are
several solutions available. The preferred solution is to contact your
nearest EPoX location. The other solution is to take it to a certified
computer technician where they can remove the offending capacitor. It is
not recommended that you do this procedure yourself since if done
incorrectly it could damage your motherboard and/or your own safety.
We are currently working with manufacturers that do not have this issue
and will promote heavily and give all of our EPoX users a chance to buy
a G Force 4 Ti 4600 at a lower price.
As always here at EPoX we are glad you have let us know your comments
and your concerns with our product. We are glad to be your motherboard
of choice and look forward to providing all your future motherboard
needs.
Samuel Kang
Marketing / Product Manager
Production Department
North American Operation
EPoX International, Inc. USA
