NR2002 Won't Install?

Hey all, Got NR 2002 as a birthday present, and I can't get it to install. I'm runnig WinXP w/ a P3 1gig 512 ram, SB Live, and a V5. It goes through the process fine, get the wav file test, copies the files, get a message that is had detected the correct version of DX, and at the very end I get a little box that says. AddFolderIcon failed. (the box title is "Severe") My only option is to click ok. When I check the HD, no directory was created, no files copied. (although when it says it is copying files my HD lite is on.) Any ideas? Thanks, Andy

> It goes through the process fine, get the wav file test, copies the > files, get a message that is had detected the correct version of DX, > and at the very end I get a little box that says. > AddFolderIcon failed. (the box title is "Severe") Not sure but maybe you are not logged on with admin rights to install a program on XP???

I had to reinstall NR2002 this morning (couldn't save any changes to options settings or setups) and had exactly the same error as you. All I did was to run the install program again and the installation was completed normally. Maybe you should try posting your problem on the Sierra Boards. Good luck, Joe "Tony Rickard" <[email hidden]> wrote in message news:qC3s8.611$[email hidden]... > > It goes through the process fine, get the wav file test, copies the > > files, get a message that is had detected the correct version of DX, > > and at the very end I get a little box that says. > > AddFolderIcon failed. (the box title is "Severe") > > Not sure but maybe you are not logged on with admin rights to install aprogram > on XP??? > > >

On Mon, 08 Apr 2002 02:45:45 GMT, "Joe Reed" <[email hidden]> wrote: >I had to reinstall NR2002 this morning (couldn't save any changes to options >settings or setups) and had exactly the same error as you. All I did was to >run the install program again and the installation was completed normally. > >Maybe you should try posting your problem on the Sierra Boards. Thanks for the info Joe, interesting you had the same problem. I've tried installing it at least 8 times, and always the same. I can't tab out of the install just before the error comes up to see if the files are on the HD. I get the AT&T thing, tell it ok, (tried telling it not to add them as well) then there is a pause and I get the error. I'm just curious if the files are ever copied. Anyway, going to check out and post on the Sierra Boards. Thanks again, Andy

It almost sounds like the copy protection on the disc(notice I did NOT say CD) may be overwhelming the read capability of your drive. dave henrie "Andy" <[email hidden]> wrote in message news:[email hidden]... > On Mon, 08 Apr 2002 02:45:45 GMT, "Joe Reed" <[email hidden]> > wrote: > > >I had to reinstall NR2002 this morning (couldn't save any changes tooptions > >settings or setups) and had exactly the same error as you. All I did wasto > >run the install program again and the installation was completednormally.

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> > > >Maybe you should try posting your problem on the Sierra Boards. > > Thanks for the info Joe, interesting you had the same problem. I've > tried installing it at least 8 times, and always the same. I can't > tab out of the install just before the error comes up to see if the > files are on the HD. I get the AT&T thing, tell it ok, (tried telling > it not to add them as well) then there is a pause and I get the error. > I'm just curious if the files are ever copied. > Anyway, going to check out and post on the Sierra Boards. > Thanks again, > Andy >

On Tue, 09 Apr 2002 02:56:56 GMT, "Dave Henrie" <[email hidden]> wrote: > It almost sounds like the copy protection on the disc(notice I did NOT say >CD) may be overwhelming the read capability of your drive. >dave henrie Dave, I'm not sure I follow, but I also though it seemed like a copy protection problem as well. I do have a cd burner, and I also tried installing it from that drive, with the same results. (I've never had a problem installing a game from my normal cd rom though) The fact that all the files are deleted is what makes me think it is copy protection problem. I think it came from EB, since it was a gift I don't have the slip, but I am going to try swaping it for a new cd tomorrow. Thanks, Andy

Some cdrom drives(burners, etc..)or drive controllers have trouble with the SecureROM (sic?) copy protection scheme used on the newer papy titles. If you happen to own one of the problematic drives or controllers, swapping out the disk will not fix anything. This was a big issue last year when N4 came out and most people seem to have gotten it worked out one way or another. -- Biz "Don't touch that please, your primitive intellect wouldn't understand alloys and compositions and,......things with molecular structures,....and the....." - Ash Andy <[email hidden]> wrote in message news:[email hidden]... > On Tue, 09 Apr 2002 02:56:56 GMT, "Dave Henrie" <[email hidden]> > wrote: > > > It almost sounds like the copy protection on the disc(notice I did NOT say > >CD) may be overwhelming the read capability of your drive. > >dave henrie > > Dave, > I'm not sure I follow, but I also though it seemed like a copy > protection problem as well. I do have a cd burner, and I also tried > installing it from that drive, with the same results. (I've never had > a problem installing a game from my normal cd rom though) > The fact that all the files are deleted is what makes me think it is > copy protection problem. I think it came from EB, since it was a gift > I don't have the slip, but I am going to try swaping it for a new cd > tomorrow. > Thanks, > Andy >

On Tue, 09 Apr 2002 22:20:25 GMT, "Biz" <[email hidden]> wrote: Ahhh, I see, now that makes more sense. That's why Dave made a note about it not being with the cd. You would think more people would of reported a problem though? I checked google, and the Sierra boards, (even posted) as of yet no replies. Well I have an older CD drive I pulled, cause it was to noisy, I'll drop it in and see if it the game will install. Thanks for the info! Andy >Some cdrom drives(burners, etc..)or drive controllers have trouble with the SecureROM (sic?) copy >protection scheme used on the newer papy titles. If you happen to own one of the problematic drives >or controllers, swapping out the disk will not fix anything. This was a big issue last year when N4 >came out and most people seem to have gotten it worked out one way or another.

It doesn't sound like it's a copy protection problem since you mentioned the specific error: "AddFolderIcon failed". This error would result if for some reason InstallShield was unable to add an icon to the start menu and/or desktop (the exact timing of the message box could help narrow down the culprit). This is treated as a severe error, and thus the installer aborts and then goes back and cleans up after itself deleting all of the previously installed files in the process (this same behavior would occur if you had manually aborted the install). - Eric "Andy" <[email hidden]> wrote in message news:[email hidden]... > I'm not sure I follow, but I also though it seemed like a copy > protection problem as well. I do have a cd burner, and I also tried > installing it from that drive, with the same results. (I've never had > a problem installing a game from my normal cd rom though) > The fact that all the files are deleted is what makes me think it is > copy protection problem.

"Eric Busch" This is treated as a severe error, and thus > the installer aborts and then goes back and cleans up after itself > deleting all of the previously installed files in the process (this same > behavior would occur if you had manually aborted the install). and is there a fix or workaround? dave henrie

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> > - Eric > > > "Andy" <[email hidden]> wrote in message > news:[email hidden]... > > I'm not sure I follow, but I also though it seemed like a copy > > protection problem as well. I do have a cd burner, and I also tried > > installing it from that drive, with the same results. (I've never had > > a problem installing a game from my normal cd rom though) > > The fact that all the files are deleted is what makes me think it is > > copy protection problem. > >

On Tue, 9 Apr 2002 21:46:03 -0400, "Eric Busch" <[email hidden]> wrote:

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>It doesn't sound like it's a copy protection problem since you mentioned >the specific error: "AddFolderIcon failed". This error would result if >for some reason InstallShield was unable to add an icon to the start >menu and/or desktop (the exact timing of the message box could help >narrow down the culprit). This is treated as a severe error, and thus >the installer aborts and then goes back and cleans up after itself >deleting all of the previously installed files in the process (this same >behavior would occur if you had manually aborted the install).

Eric, Thanks for the info. By exact timing of the message box, do you mean in seconds? Or in what order things happen? Is it possible for me to do a manual install? Even if I have to edit the registry, I'll give it a try. Lastly, I do still have N4 installed, surely that wouldn't make a difference? One hell of a clean up program, :-) I even checked the registry, and there is nothing in there for NR2002. Thanks, Andy PS. I'm positive I'm logged on as Admin, just checked cause someone suggested that here, and on the Sierra Boards.

Dave, I would "guess" that its a local problem due to a security setting he has on his XP install. Andy, have you modified the security settings for the admin user or whatever user you are logging in as? I believe someone brought up the question to ask if you were installing the s/w as the administrator? Which I believe is pretty essential on NT based OS's. -- Biz "Don't touch that please, your primitive intellect wouldn't understand alloys and compositions and,......things with molecular structures,....and the....." - Ash Dave Henrie <[email hidden]> wrote in message news:fvNs8.247813$702.45230@sccrnsc02... > > "Eric Busch" > This is treated as a severe error, and thus > > the installer aborts and then goes back and cleans up after itself > > deleting all of the previously installed files in the process (this same > > behavior would occur if you had manually aborted the install). > > > and is there a fix or workaround? > dave henrie > > > > - Eric > > > > > > "Andy" <[email hidden]> wrote in message > > news:[email hidden]... > > > I'm not sure I follow, but I also though it seemed like a copy > > > protection problem as well. I do have a cd burner, and I also tried > > > installing it from that drive, with the same results. (I've never had > > > a problem installing a game from my normal cd rom though) > > > The fact that all the files are deleted is what makes me think it is > > > copy protection problem. > > > > > >

On Wed, 10 Apr 2002 04:30:35 GMT, "Biz" <[email hidden]> wrote: >Dave, I would "guess" that its a local problem due to a security setting he has on his XP install. >Andy, have you modified the security settings for the admin user or whatever user you are logging in >as? I believe someone brought up the question to ask if you were installing the s/w as the >administrator? Which I believe is pretty essential on NT based OS's. Biz, I'm positive I'm logged as administrator, just checked twice. I did get a bit farther along though. What I did, is when I got the box about adding the AT&T icon to the desktop, I hit ctrl alt del, this allowed me to tab out. I check the HD, and the registry and all was in order. (all files seemed to be copied, registry entries were in place) So went back and just killed the NR2002 setup program from the application tab. All I should of done, was prevent it from installing the shortcuts, and program group. Now, when I pop the cd in, I get the play button. However, when I hit it, the cd spins and nothing happens. (I did run the config.exe file 1st, and it did its thing, and said config info was saved.) Also tried double clicking the NR2002.exe file, and nothing there either. Checked what processes were running via ctrl-alt-del again, and at one point "wow" something was running. I didn't write down the complete name of the exe, but I am pretty sure it was related to NR2002. Maybe I have other issues. I know I need a new video card, but that isn't a option at the moment. I'm seriously considering a reformat, and doing a dual boot setup. I really appreciate all the help and suggestions! Andy

Same thing happened to me when setting it up. What I ended up having to do is get the NoCD program for it. Now everything works perfectly. Out of 5 people that bought it 2 of us have this issue. On Wed, 10 Apr 2002 05:04:30 GMT, Andy <[email hidden]> wrote:

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> Now, when I pop the cd in, I get >the play button. However, when I hit it, the cd spins and nothing >happens. (I did run the config.exe file 1st, and it did its thing, >and said config info was saved.) Also tried double clicking the >NR2002.exe file, and nothing there either. Checked what processes >were running via ctrl-alt-del again, and at one point "wow" something >was running. I didn't write down the complete name of the exe, but I >am pretty sure it was related to NR2002. >Maybe I have other issues. I know I need a new video card, but that >isn't a option at the moment. I'm seriously considering a reformat, >and doing a dual boot setup. >I really appreciate all the help and suggestions! >Andy

remove *spamstopper* to reply via E-mail Tim

On Wed, 10 Apr 2002 19:58:47 GMT, comet$@$soft$home.$net (Comet) wrote: Thanks, that got me close! I got the no cd patch from gamecopyworld, and I can now get the intro movie! After it plays, or I click the mouse I am looking at a black screen. The system isn't locked up, I can alt tab to WinXP and close NR2002. (Or tab back to the black screen) My desktop it set to 1280X1024 32bit, I'm running a V5 5500, with the Amigamerlin 2.1drivers. I ran the config, and picked D3D 800x600. Any more ideas welcome! Thanks

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>Same thing happened to me when setting it up. What I ended up having >to do is get the NoCD program for it. Now everything works perfectly. >Out of 5 people that bought it 2 of us have this issue. > >On Wed, 10 Apr 2002 05:04:30 GMT, Andy <[email hidden]> wrote: > >> Now, when I pop the cd in, I get >>the play button. However, when I hit it, the cd spins and nothing >>happens. (I did run the config.exe file 1st, and it did its thing, >>and said config info was saved.) Also tried double clicking the >>NR2002.exe file, and nothing there either. Checked what processes >>were running via ctrl-alt-del again, and at one point "wow" something >>was running. I didn't write down the complete name of the exe, but I >>am pretty sure it was related to NR2002. >>Maybe I have other issues. I know I need a new video card, but that >>isn't a option at the moment. I'm seriously considering a reformat, >>and doing a dual boot setup. >>I really appreciate all the help and suggestions! >>Andy > >remove *spamstopper* to reply via E-mail > >Tim

"Andy" <[email hidden]> wrote in message news:[email hidden]...

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> On Wed, 10 Apr 2002 19:58:47 GMT, comet$@$soft$home.$net (Comet) > wrote: > > > Thanks, that got me close! I got the no cd patch from gamecopyworld, > and I can now get the intro movie! After it plays, or I click the > mouse I am looking at a black screen. The system isn't locked up, I > can alt tab to WinXP and close NR2002. (Or tab back to the black > screen) > My desktop it set to 1280X1024 32bit, I'm running a V5 5500, with the > Amigamerlin 2.1drivers. I ran the config, and picked D3D 800x600. > Any more ideas welcome! > Thanks

I ran N2002 with AmigaMerlin's(or rather the N2002 demo) and Win98se. About all I can suggest is set your desktop to 1024x740 x 16 color. Have you tried running the config and clicking the box that runs n2002 in a window? Good luck... dave henrie

Andy wrote:

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> On Wed, 10 Apr 2002 19:58:47 GMT, comet$@$soft$home.$net (Comet) > wrote: > > > Thanks, that got me close! I got the no cd patch from gamecopyworld, > and I can now get the intro movie! After it plays, or I click the > mouse I am looking at a black screen. The system isn't locked up, I > can alt tab to WinXP and close NR2002. (Or tab back to the black > screen) > My desktop it set to 1280X1024 32bit, I'm running a V5 5500, with the > Amigamerlin 2.1drivers. I ran the config, and picked D3D 800x600. > Any more ideas welcome! > Thanks

Try dropping your desktop to 16-bit. -- Fester "There's no way to rule innocent men. The only power any government has is the power to crack down on criminals. Well, when there aren't enough criminals, one makes them. One declares so many things to be a crime that it becomes impossible for men to live without breaking laws." --Ayn Rand, Atlas Shrugged